- How can I purchase a gift certificate?
a. You can purchase a gift certificate by calling our office at 844.335.6515 Mon-Fri 9-5PM CT or online HERE. If you do not already have an account with Entertainment Cruise Productions you will need to create one.
- What methods of payment are accepted for the purchase of a gift certificate?
a. You can purchase a gift certificate with a debit or credit card. Please note, full payment is due at the time of purchase and gift certificates are non-refundable.
- Can I purchase more than one gift card?
a. Yes! You can purchase as many gift cards as you would like. However, each gift card must be purchased separately.
- Are there any fees associated with the gift certificate?
a. No! There are no fees associated with the purchase of a gift certificate.
- Who can I purchase a gift certificate for?
a. You can purchase a gift certificate for anyone with a reservation on Star Trek: The Cruise V.
- In what increments can a Star Trek: The Cruise Gift Certificate be purchased?
a. Gift certificates can be purchased for $25, $50-$1,000 (in $50 increments), $1,500 and $2,000.
- Are physical gift certificates available?
a. Unfortunately, we cannot provide physical gift certificates. However, as the purchaser, you will have the option to print a certificate which can be given as a gift.
- How can I redeem my gift certificate?
a. A gift certificate may be redeemed by calling our office at 844.335.6515 Mon-Fri 9-5PM CT or online HERE. Select ADD A PAYMENT, select PAY BY GIFT CERTIFICATE and enter the amount you wish to apply towards your balance.
- Does a gift certificate guarantee a reservation on Star Trek: The Cruise?
a. Unfortunately, a gift certificate does not guarantee a reservation on Star Trek: The Cruise. Reservations are available first-come, first serve. For current availability, please contact our office at 844.335.6515 Mon-Fri 9-5PM CT
- What can I use my gift certificate for?
a. Gift Certificates can be applied to you cruise payment plan, towards the purchase of autographs/photographs, artist hosted excursions and more!
- If I do not use my gift certificate, what happens to the unused funds?
a. Any unused portion of the gift certificate less than 30 days prior to embarkation will be transferred to a refundable onboard credit that can be used towards any purchases made while sailing on Star Trek: The Cruise V.
- To view the full Terms and Conditions please CLICK HERE.